Bergen Shippers is a 3^rd party warehousing and shipping company, shipping to major department stores and boutiques; some of our accounts are Macy’s ~ Lord & Taylor ~ Bloomingdales ~ Nordstrom’s ~ Kohl’s ~ Bergdorf Goodman

 

Bergen Shippers is currently seeking a Customer Service Rep to oversee the day-to-day process of our clients’ shipments. His/her primarily responsibility is to ensure the allocation of orders and the prompt shipping of all orders.

 

Responsibilities include, but are not limited to:

ð To print and confirm all picktickets

ð Follow up on all picktickets, changes, cancellations, as needed

ð Confirming of all ship to locations, store or DC

ð Revisions of all cancellation, address changes, ship to locations and short ship approvals

ð Liaison between the warehouse and the client

ð Troubleshoot any concerns of the client

ð Maintain clients file/account and shipping profile

ð Research disputes of inventory and chargeback’s as needed

 

 

Requirements:

Experience-in an apparel environment

3^rd party/public warehouse experience helpful but not required

Knowledge of vendor compliance- routing etc. (Federated stores etc.)

Strong organization skills

Data entry skills

Demonstrate ability to work effectively with a team to achieve planned results

Bilingual, helpful but not required

 

No phone calls and no third party solicitations

Bergen Shippers, is a Equal opportunity Employer