Core Features
Order, Inventory & Warehouse Management: Centralized handling of multi-channel order processing, inventory tracking, and multi-location fulfillment, including partial and drop-steps.
Financial Management & Accounting: Integrated billing, AR/AP, general ledger, reconciliation, and automated workflows typical to retail and wholesale operations.
CRM & Retail Analytics: Unified customer profiles, demand forecasting, KPI dashboards (CAC, LTV, product performance) with benchmarking capabilities.
Automation Engine: Customizable rule-based automation to eliminate errors, streamline order processing, fulfillments, returns, and accounting tasks.
Plug & Play Integrations: Fast onboarding with platforms like Shopify, Magento, BigCommerce, Amazon, eBay; plus integrations for payments (QuickBooks, Xero), shipping (ShipStation, USPS, Royal Mail), and more.
Benefits & Differentiators
Brightpearl users save up to two months annually, reduce manual errors by ~65%, and cut labor costs by nearly 50% thanks to deep operational automation.
With a 97% implementation success rate, clients typically go live within 60 days via guided onboarding and support led by retail experts.
Scalable and resilient: The platform handled over 250,000 orders in a single day during peak seasons without performance issues, thanks to its robust architecture.
Positioned as a Retail Operating System rather than just an ERP/OMS/WMS—built specifically for omnichannel retail growth.
